This is how you get your money back!


Class action lawsuit is being heard in Munich Advertising or additional subscription! How to get your money back from Amazon Prime

Amazon Prime logo sprayed on a house wall

There is currently a gigantic class action lawsuit against Amazon, the hearing of which starts on May 19th.

REUTERS

Now it's going to court!
On February 5, 2024, the online mail order company Amazon introduced advertising on the streaming service “Amazon Video” throughout Germany – and reduced the image and sound quality. This change was announced a month earlier. However, customers could only prevent this by taking out an additional subscription for an additional 2.99 euros per month. The Saxony consumer advice center considers this to be illegal and has filed a class action lawsuit against the online giant. You can read here how you can get involved and claim part of your monthly fees back from Amazon!

Against Amazon! Negotiation of Germany's largest class action lawsuit begins on May 19, 2026

On Tuesday, May 19, 2026, at 10 a.m., the oral hearing of what is currently Germany's largest class action lawsuit will begin at the Munich Higher Regional Court, as the Saxony Consumer Center reports on its online portal. The consumer advocates are campaigning for what they see as the unlawful introduction of advertising in “Prime Video” streaming subscriptions. Together with 220,000 affected consumers, they are demanding justice – and above all: the money back!

Christopher Posch – I fight for your rights

The chances for consumers are not bad: the Munich regional court had already ruled in favor of consumer advocates in a lower instance last year, as the AFP news agency reports.

Important: The register of lawsuits does not end with the start of today's hearing. Those affected who have not yet joined the class action lawsuit can still do so now! We will tell you whether you are entitled to sue and how to register in time.

Reading tip: Amazon is not allowed to force advertising on video customers

Video tip: Amazon account hacked! Customer should pay 1,000 euros

Advertisement:

Recommendations from our partners

Claim for damages: Who can join the class action lawsuit against Amazon?

All customers who had an “Amazon Prime” subscription before February 5, 2024 that ran at least until February 6, 2024 are entitled to possible compensation. That is the basic requirement. The class action lawsuit affects both the customers who took out the additional subscription for ad-free streaming and the users who stuck with the cheaper option but accepted advertising in return.

The Saxony consumer advice center is demanding a refund of the additional contributions for customers with an ad-free subscription, and compensation for customers without the additional subscription – namely “the value of the additional subscription for ad-free streaming”.

This means compensation of 2.99 euros per month. Based on the start of the proceedings in 2024, prosecutors can currently expect a sum of money of around 80 euros, according to the consumer advice center.

Reading tip: New returns policy at Amazon: Partial refunds are so easy!

Demand your money back! This is how you take part in the class action lawsuit

To join the class action lawsuit and If you are successful in getting back the money you overpaid, you must register yourself in the lawsuit register. This is done online using the form from the Federal Office of Justice (BfJ). Filling out this form only takes 10 minutes and is free. The Saxony Consumer Center emphasizes: “Co-plaintiffs will never incur any costs in connection with the lawsuit.”

According to the consumer advice center, the registration form must be filled out as follows:

  1. Registration: Select “Consumer” here.

  2. Personal information: Be sure to enter the full name of the person who also has the “Prime Video” subscription. You do not have to enter anything in the “Company management information” field.

  3. Address: Write down your correct and complete address.

  4. Representation: This field is only relevant for minors. Anyone under 18 years of age must state their parents including their address under “other authorized representatives”.

  5. Information about the representative action: The field should be pre-filled.

  6. Subject and reason for the asserted claim or legal relationship: The consumer advice center has made a clear recommendation for this free text field. Plaintiffs are advised to enter the following lines: “I have an Amazon Prime subscription that was taken out before February 5, 2024 and continued beyond that date. To register I used the email address (…). I accepted (if applicable: not) Amazon's offer to watch it ad-free for 2.99 euros. I consider Amazon's changes to the terms and conditions to be unlawful and demand that all amounts collected inappropriately be paid out.

  7. Information about the amount of the claim: Since this amount has not yet been determined and will be decided by the court, you are not allowed to specify anything here.

Once you have submitted the form, you can expect a registration confirmation by post, according to the consumer advice center. Anyone who changes their mind has the option of withdrawing their registration via the Federal Office of Justice.

Join a class action lawsuit! Until when is it possible?

Although the oral hearing of the class action lawsuit begins on May 19, 2026, the lawsuit register does not close until three weeks later. This means you can still register until June 9, 2026 and thus secure any claims for damages against Amazon.

Sources used: Saxony Consumer CenterAFP, Federal Office of Justice

Website |  + posts

Related Posts

Tim lives in a shared apartment at the age of 35 – the women react in shock

Red flag, no-go or completely fine?!At 35, Bachelor Tim still lives in a shared apartment – for some women this is a real problem Bachelor Tim surprised the ladies with…

Bill Kaulitz meets his toxic ex-boyfriend after eleven years – and reacts THIS way!

A reunion that he had been nervous about for years“That one who broke your heart!” Bill Kaulitz meets a toxic ex-partner after eleven years Bill Kaulitz REUTERS When you suddenly…

Leave a Reply

Your email address will not be published. Required fields are marked *

You Missed

Tim lives in a shared apartment at the age of 35 – the women react in shock

Tim lives in a shared apartment at the age of 35 – the women react in shock

Bill Kaulitz meets his toxic ex-boyfriend after eleven years – and reacts THIS way!

Bill Kaulitz meets his toxic ex-boyfriend after eleven years – and reacts THIS way!

Campino in his early 60s in the joy of having a baby – these stars became fathers late

Campino in his early 60s in the joy of having a baby – these stars became fathers late

Campino in his early 60s in the joy of having a baby – these stars became fathers late

Campino in his early 60s in the joy of having a baby – these stars became fathers late

Helene Fischer makes fans freak out – with her new song “Tonight”!

Helene Fischer makes fans freak out – with her new song “Tonight”!

GZSZ preview today on RTL+: Will Laura be exposed?

GZSZ preview today on RTL+: Will Laura be exposed?