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Painful incident on board“My penis was covered in blisters” – Briton sues airline after coffee accident on plane
For many passengers, a coffee on the plane is simply a must.
Lorraine Boogich, Lorraine Boogich
A hot coffee, a moment of carelessness and serious allegations against the airline Virgin Atlantic.
A British passenger describes how a plane trip turned into a nightmare for him. After an accident on board, he is said to have suffered such severe burns that he still suffers from the consequences to this day.
Unbearable pain
The incident is said to have occurred on a flight from Las Vegas to London, reports Stern. According to the Brit, the hot drink was apparently served without a lid and on a slightly slanted folding table. When the coffee tipped over, the hot liquid spilled over his lap.
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The pain was “unbearable”.the man told the BBC. According to his own statements, he suffered severe burns to his private area and is still suffering from the consequences. The passenger is particularly critical of the behavior of the cabin crew after the accident. Because of the severe pain and the table being folded down, he was unable to get up himself. It was only after around 20 minutes that a water bottle was brought to him.
About an hour later, his injuries were treated with cream and a bandage. “At this point my penis was covered in blisters and the bandage that had been applied had fallen off,” the man told the BBC. According to his information, the flight attendants only gave him the painkiller paracetamol and a pair of loose pants. However, the promised medical care after landing did not materialize.
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Similar case with Ryanair
The case is reminiscent of a similar incident at Ryanair. British nurse Denise Elliott also scalded herself with hot coffee on a flight from Bournemouth to Mallorca, as she told the BBC. The 63-year-old has now received out-of-court compensation of £4,350 – the equivalent of around 5,000 euros. Elliott said there were no protective lids for the coffee cups on board.
After the accident, she initially had to help herself. Instead of support, the cabin crew initially only brought her dry paper towels.
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Discussion about safety on board
In addition to the physical injuries, the passenger also speaks about psychological consequences. This is a “big, big problem,” he said. His self-confidence suffered significantly. He also reported on Good Morning Britain that he and his partner were having difficulty conceiving a child.
It is currently unclear whether the Brit will be successful in his lawsuit. His lawyer described the incident as an “extreme case” and cited a growing number of similar complaints. The airline Virgin Atlantic apologized, but emphasized that cabin crew generally do not fill hot drinks to the brim and do not serve them in the event of turbulence.
The two cases are currently sparking discussions in Great Britain about safety standards and first aid measures on board aircraft. The focus is on the question of how crews react to scalding and whether airlines are adequately prepared for such situations.
